Frequently Asked Questions

Use high-resolution images that meet or exceed the selected lid pixel size. The preview shows a quality meter.

We offer 30, 110, 252, 500, and 1000-piece options with higher-resolution lids for larger sizes.

Most orders begin production within 24 hours.

Typical shipping takes 3–7 business days depending on destination.

Yes, international options are available; transit times vary by region.

If there’s an issue with your order, contact us and we’ll make it right.

Absolutely. Puzzles arrive in a premium, gift-ready tin.

You can zoom/drag to frame your image in the preview before ordering.

Consider table space, time available, and the age of puzzlers. Our sizes page has guidance.

JPG and PNG are supported.